Privacy Policy &
Terms of Use
Privacy Policy
Effective Date: September 10, 2026
Sloan’s Key West Ghost Tours respects your privacy. This Privacy Policy explains how information may be collected, used, and shared when you visit GhostKeyWest.com, contact us, or book one of our experiences.
Information We Collect
We may collect information you voluntarily provide, including your name, email address, phone number, booking information, and messages you send to us.
We may also automatically collect technical and usage information such as your IP address, browser type, device information, pages visited, referring website, and interactions with our website.
Cookies, Analytics & Advertising
GhostKeyWest.com uses cookies and similar technologies to operate the site, understand website traffic, measure advertising performance, and improve the guest experience.
These technologies may include services provided by Squarespace, Google, Meta, FareHarbor, and other service providers we use to operate and market our business.
You can control many cookies through your browser settings and, where available, through cookie or privacy controls provided on the website.
Bookings & Payments
Tour reservations are processed through FareHarbor and may involve third-party payment processors. Payment information is handled by those providers according to their own privacy and security practices. Sloan’s Key West Ghost Tours does not directly store complete payment-card information submitted through FareHarbor.
How We Use Information
We may use information to:
Process and manage reservations
Respond to questions and customer-service requests
Send booking confirmations, reminders, and important tour information
Improve our website, tours, and customer experience
Measure website traffic and advertising effectiveness
Send promotional communications where permitted
Prevent fraud, protect our business, and comply with legal obligations
Sharing Information
We do not sell your personal information to advertisers.
We may share information with companies that help us operate our website, process reservations, communicate with guests, analyze traffic, deliver advertising, or provide other business services. We may also disclose information when required by law or when reasonably necessary to protect our rights, guests, employees, or property.
Data Security
We use reasonable administrative and technical measures to protect information in our control. However, no website, electronic transmission, or storage system can be guaranteed completely secure.
Your Choices
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and legitimate business recordkeeping requirements.
You may unsubscribe from promotional emails using the unsubscribe link contained in those messages.
Third-Party Websites
Our website may contain links or integrations operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for those practices.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date shown above will be revised when material changes are made.
Contact
Questions about this Privacy Policy may be sent to:
Sloan’s Key West Ghost Tours
info@ghostkeywest.com
(305) 395-1435
Terms of Use
Effective Date: September 10, 2026
These Terms of Use govern your use of GhostKeyWest.com. By using this website, you agree to these terms.
About This Website
GhostKeyWest.com is the official website of Sloan’s Key West Ghost Tours and provides information about tours, paranormal experiences, historical research, special events, and related services in Key West, Florida.
Bookings
Reservations made through this website are subject to the prices, cancellation terms, age requirements, arrival policies, and other conditions displayed for the specific experience at the time of booking.
Where there is a conflict between these general website terms and the specific terms shown during checkout, the booking terms applicable to that reservation will control.
Paranormal & UFO Experiences
Ghosts, paranormal activity, UFO sightings, unexplained phenomena, and favorable weather conditions cannot be guaranteed.
Our experiences combine history, storytelling, observation, guest reports, research, and entertainment. Descriptions of paranormal or unexplained events should not be interpreted as guarantees that any particular event or phenomenon will occur during your visit.
Website Content
We make reasonable efforts to keep information on GhostKeyWest.com accurate and current. Tour schedules, prices, locations, availability, policies, and other details may change.
The website and its content are provided for informational and commercial purposes without a guarantee that every item will always be complete, current, or error-free.
Intellectual Property
Unless otherwise indicated, original text, photographs, graphics, audio, video, branding, tour concepts, and other original content appearing on GhostKeyWest.com are owned by or licensed to Sloan’s Key West Ghost Tours, Ghost Key West, Inc., DLS4 Productions, Inc., or their respective rights holders.
Content may not be copied, reproduced, republished, distributed, or commercially used without permission except as permitted by law.
Robert the Doll® is a registered trademark of the Key West Art & Historical Society.
Other trademarks and trade names appearing on this website remain the property of their respective owners.
Acceptable Use
You may not use this website to violate applicable law, interfere with the operation or security of the site, attempt unauthorized access to systems or information, or reproduce or exploit website content in violation of intellectual-property rights.
Third-Party Services & Links
GhostKeyWest.com may link to or use services operated by third parties, including booking, payment, mapping, accessibility, analytics, social-media, and advertising providers.
We are not responsible for the availability, content, security, or privacy practices of independently operated third-party services.
Limitation of Liability
To the fullest extent permitted by law, Sloan’s Key West Ghost Tours and its affiliated companies, owners, employees, guides, and contractors will not be liable for indirect, incidental, special, or consequential damages arising solely from use of this website.
Nothing in these Terms is intended to waive rights or responsibilities that cannot legally be waived.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Any dispute relating to these Terms or use of this website will be subject to the jurisdiction of the appropriate courts in Monroe County, Florida, to the extent permitted by law.
Changes to These Terms
We may update these Terms periodically. Continued use of the website after an update constitutes acceptance of the revised Terms.
Contact
Questions regarding these Terms may be directed to:
Sloan’s Key West Ghost Tours
info@ghostkeywest.com
(305) 395-1435